If for whatever reason an entrant can no longer participate in an event and would like to request a refund, that entrant should kindly make said request personally and in writing by emailing firstname.lastname@example.org And then, refunds will be granted in voucher format, as follows:
120 days or more before the event = 90% refund
60 – 120 days before the event = 75% refund
30 – 60 days before the event = 50% refund
0 – 30 days before the event = No refund
An entrant can sell their entry on to another runner (substitution) before the advertised date on which substitutions close. A R300 substitution fee applies and must be settled before the substitution can be approved.